Last updated: 16 March 2026
This Privacy Policy explains how Uncle's Empire Pty Ltd trading as Uncle Reco ("Uncle Reco", "we", "us" or "our") collects, holds, uses and discloses personal information when you visit our website, make a purchase, contact us, subscribe to marketing, or interact with our business, including our Meta advertising workflow known as Reco Ad App.
Uncle Reco is a clothing and e-commerce business owned and operated by Uncle's Empire Pty Ltd.
If you have any questions about this Privacy Policy, want to access or correct your personal information, or want to make a privacy complaint, you can contact us at:
Email: sales@unclereco.com
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Depending on how you interact with us, we may collect personal information such as:
We generally do not seek to collect sensitive information unless it is reasonably necessary and permitted by law.
We may collect personal information:
We collect, use and disclose personal information for purposes including:
If you do not provide certain personal information, we may not be able to provide products, services or support to you.
Where permitted by law, we may send you emails, SMS or other communications about our store, products, offers and updates.
You can opt out of marketing communications at any time by using the unsubscribe link in the message or by contacting us at sales@unclereco.com.
Opting out of marketing does not affect service-related communications about your orders, returns, account or legal matters.
Our store is hosted on Shopify, which provides the e-commerce platform we use to sell our products and services.
When you place an order, your information may be processed and stored through Shopify's systems and the systems of service providers integrated with Shopify. Payment information is processed by Shopify and/or relevant third-party payment providers in accordance with their own terms, privacy practices and security controls.
For more information, please see:
We and our service providers may use cookies, pixels, tags and similar technologies to:
These technologies may collect technical and browsing information including your IP address, browser type, referral source, device information and on-site behaviour.
You can usually manage cookies through your browser settings, although disabling some cookies may affect website functionality.
We may disclose personal information to:
We do not sell personal information in the ordinary meaning of that term.
Some of our service providers may store or process personal information outside Australia, including in countries where Shopify, Meta, cloud, analytics, email, payment and advertising providers operate.
This may include Australia, the United States, Canada, Singapore, Ireland and other countries relevant to those providers' operations or infrastructure.
By dealing with us, you acknowledge that your personal information may be disclosed to overseas recipients in this way.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification or disclosure. These steps may include:
No method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary for the purposes set out in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes and enforce agreements.
When personal information is no longer reasonably required, we take reasonable steps to destroy it or de-identify it, unless we are required or permitted by law to retain it.
You may request access to the personal information we hold about you, and you may ask us to correct personal information that is inaccurate, out of date, incomplete, irrelevant or misleading.
To make a request, contact sales@unclereco.com.
We may need to verify your identity before responding.
If you believe we have mishandled your personal information, you can contact us at sales@unclereco.com and explain your complaint.
We will review your complaint and respond within a reasonable time.
Our website or communications may contain links to third-party websites or applications. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies separately.
Our website and services are not directed to children under the age at which they can legally provide consent under applicable law. If you believe a child has provided personal information to us without appropriate consent, please contact us.
Reco Ad App is used by Uncle Reco to manage advertising assets and workflows on Meta platforms, including creating, managing and reviewing advertising campaigns in Meta Ads Manager.
When authorised by the relevant account owner, Reco Ad App may access limited business and advertising data required to manage campaigns, including:
We use this information only for advertising operations, campaign management, reporting, optimisation and related internal business workflows.
Information accessed through Reco Ad App is not sold and is only used for the operation and improvement of our advertising workflows, except where disclosure is required by law or reasonably necessary for service providers supporting those workflows.
If you have connected Reco Ad App and want associated data deleted, please follow the instructions on our data deletion page:
You can also remove the app connection from your Facebook settings where applicable. Removing access through Facebook prevents further access by the app.
We may update this Privacy Policy from time to time to reflect changes in our business, legal obligations, service providers or privacy practices. The updated version will be posted on our website with a revised "Last updated" date.
Privacy Contact
Uncle's Empire Pty Ltd trading as Uncle Reco
Email: sales@unclereco.com